Completed -
CloudSigma would like to inform you that we performed the scheduled maintenance of the database in the Tokyo cloud location. The actual works took 34 minutes in total.
All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:
There was no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database was restarted and lost connection with our API for about a minute.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at
https://tyo.cloudsigma.com/ui/ and/or email
support@cloudsigma.com
Mar 30, 11:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 11:00 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of the database in the Washington DC cloud location. The actual works are planned to take no longer than 1 hour in total.
All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.
IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, our database will be restarted and will lose connection with our API for up to 1 minute.
While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 23, 15:57 UTC